Shop until you drop

1	a) What is home shopping?
	b) What are the advantages and disadvantages of home shopping for 
	the consumer?
   
2	a) Look at the firms involved in the Internet trial. What does each one sell?
	b) What sort of goods might you be willing to buy over the Internet?
	c) In a group, compare your answers. Which types of goods were 
	most popular?
	d) Which kinds of goods does the article suggest are most likely to be bought 
	through the Internet?
   	e) How do these compare with your choices?

3	Which sector of the economy will be most affected by home shopping? 
	Give reasons for your answer.

4	'People prefer machines to dealing with humans.'  
	a) What evidence is given to support this statement?
	b) Do you think it is a reasonable generalisation?
	c) How could you test whether people really do prefer to deal with machines?

5	Explain the following terms:
	a) information technology
	b) the Internet
	c) computer barcodes
	d) white collar workers.

6	How can new technologies help to:
	a) improve production line manufacturing
	b) improve quality control
	c) improve customer care
	d) improve stock control
	e) improve management systems?